Notice for Medicare Members: Successfully Resolved

New Member Welcome Guide

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Enrolling in health insurance is the easy part.

When it comes to understanding and actually using your benefits, we know it can get confusing. Our goal is to help you understand your coverage and feel confident in making the most of it — when you first enroll and every year after that.

Compass Rose is here to be a trusted lifelong partner in your healthcare journey. Keep reading to get to know your plan.

Compass Rose Medicare Advantage

If you’re a new member and have enrolled in or would like to enroll in Compass Rose Medicare Advantage, please go to our Compass Rose Medicare Advantage center to set up your account, find providers and more.

Set Up Your Online Account

Access the tools, links and information you need to manage your health by signing up for myCompass. Register today to start browsing all the benefits and resources your health plan has to offer.

With a myCompass account, you can:

  • View your health plan coverage details
  • Print or reorder your member ID card
  • Access claims and explanation of benefits (EOBs)
  • Estimate costs for covered services
  • Access Optum Rx® to manage your prescriptions
  • Enroll in eligible health and wellness programs
  • Search conditions, treatments and other topics in the Resource Center
  • Opt into the Wellness Rewards Program (High Option plan members only) 

Register for myCompass

Member ID Cards

If you have recently enrolled in the Compass Rose Health Plan, check your mailbox for your member ID card(s), which should be arriving soon.

Keep your card on-hand to use at doctor visits and when filling prescriptions.

If you misplace or lose your ID card, you can print a temporary card or order a new one through your myCompass account. You can also call UMR at (888) 438-9135 to request a replacement card.

Discover Your Plan Benefits

Benefits vary between Compass Rose Health Plans. Learn more about your specific plan’s benefits and coverage.

Compass Rose Health Plan Standard Option

Compass Rose Health Plan High Option

Compass Rose Medicare Advantage

Find a Provider

The Compass Rose Health Plan uses the UnitedHealthcare Choice Plus network of providers and hospitals to provide in-network care.

Search our nationwide network for doctors, behavioral health providers and specialists to meet your health care needs.

Explore Care Options

Understanding Health Care Costs and Co-pays

Deductibles and coinsurance let you know when and how much you may need to pay for your health care. We're here to help you understand the meaning of these important health care terms.

female physician seated with male patient

Take Control of Your Health

Wellness is about more than going to the doctor when you’re sick. It’s about being proactive with your health by getting your recommended health screenings and making healthier lifestyle choices.

Routine preventive care like an annual physical exam, well-child visits, screenings and vaccinations can help you avoid or delay the onset of disease. When seeing a network provider, these preventive care services are available to you at no cost. Talk to your doctor about which screenings or services are recommended for you.

Note: To receive 100% coverage, your physician's bill must clearly state “Routine Physical Exam.”

Get Health Tips on Our Blog

Frequently Asked Questions

Need more help? Read the FAQs below for answers to some common questions from new members.

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You Talk, We Listen

Thank you for choosing the Compass Rose Health Plan!

Keeping our members happy means knowing why they choose us. Please take a moment to take our new member survey and let us know your thoughts.

Take Survey