Next time you need to visit the doctor, skip the waiting room with Doctor On Demand. Connect with a board-certified provider face-to-face over live video from your smartphone, tablet or computer. Plus, these convenient virtual visits are available 7 days a week — even when other health care options are closed.
Enjoy the peace-of-mind that comes with having access to trusted, affordable, medical care readily available whenever you or your covered dependents need it. Next time you are not feeling well, simply access your account and get started with three easy steps:
- List your symptoms
- Provide your history
- Start your visit!
Set up your account now so you are ready the next time you need to request a visit. If you are Medicare primary, be sure to select Medicare as your insurance provider. All other Compass Rose members should select UMR.
Virtual Visits from Network Providers
In addition to Doctor On Demand, Compass Rose Health Plan members can visit network providers who offer virtual visits.
FAQsLearn more about treatment, cost and getting started with Doctor On Demand.
It is nearly impossible to predict when you will feel sick or unwell and it can often disrupt your already busy schedule. Doctor On Demand is here to help with your urgent health care needs.
Common treatable conditions include:
- Cold / Flu
- Sore Throat
- Diarrhea / Vomiting
- Urinary Tract Infections
Emotional and mental health is just as important as any other aspect of your health. The team of licensed psychologists and psychiatrists at Doctor On Demand help support your mental wellbeing. Everything from medication management to talk therapy are available through Doctor On Demand.
For High Option Compass Rose Health Plan members, Doctor On Demand offers unlimited FREE visits, meaning you pay $0 per visit!
Standard Option Compass Rose Health Plan members have five free telehealth visits. After the fifth visit, each session will cost $10.
To ensure that you receive coverage under the Plan, be sure to select the appropriate insurance provider when setting up your account.
- If the Compass Rose Health Plan is your primary insurer, select UMR.
- If Medicare Part B is your primary insurer, select the option for Medicare.
If you do not select the proper insurance provider, your visit will be subject to Doctor On Demand's pricing rather than our Compass Rose Health Plan member benefit.
You can access Doctor On Demand on a smartphone, tablet or computer.* The app is compatible with both Android and Apple devices.
There are two ways you can register for Doctor On Demand:
- Download the app: Look for Doctor On Demand in your smartphone or tablet's app store, or text COMPASS to 68398 for a direct link. Once downloaded, open the app and follow the prompts.
- Go online: Visit Doctor On Demand from your computer.*
No matter how you choose to register, remember to select UMR or Medicare as your insurance provider.