Compass Rose Benefits Group

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Select the plan or topic of your inquiry to view contact information.

• HEALTH PLAN BENEFITS & CLAIMS | UMR
  • UMR
    (888) 438-9135
    8 am to 8 pm EST
    umr-crbginquiry@umr.com
    
    P.O. BOX 8095
    Wausau, WI 54402
    Claim Form
    
    Fax
    (855) 405-2189
    
    Provider Precertification
    (800) 808-4424
    
    Tobacco Cessation
    (800) 207-7680
    Learn More
• COMPASS ROSE MEDICARE ADVANTAGE
  • UnitedHealthcare
    (844) 279-9286
    TTY 711
    8 am to 8 pm M-F
• PRESCRIPTION DRUGS | EXPRESS SCRIPTS
  • Express Scripts
    (877) 438-4449
    ExpressRxHelp@express-scripts.com
    
    P.O. Box 14711 
    Lexington, KY 40512-4711
    Claim Form
    
    Home Delivery
    (888) 327-9791
    * Tell your prescribing provider to call this number for instructions on how to fax your prescription
    
    Prior Authorization Resources
    (800) 753-2851
    
    Accredo — Specialty Pharmacy
    (800) 803-2523
• LIVING WELL PROGRAM | ENGAGED HEALTH GROUP
  • Chronic Conditions & Maternity Management
    Compass Rose Living Well
    (866) 368-7227 (option 5)
    9 am - 5 pm EST M - F
  • Severe Illness & Injury
    Engaged Health Group
    (855) 512-WELL (9355)
    8:30 am to 5 pm EST M-F
• AGING WELL PROGRAM
  • Compass Rose Benefits Group
    (866) 368-7227 (option 6)
    9 am to 5 pm EST M-F
    agingwell@compassrosebenefits.com
• TELEHEALTH | DOCTOR ON DEMAND
  • (800) 997-6196
    Support@doctorondemand.com
    
    
    
    * To enroll, select UMR as your insurance provider
• LAB WORK
  • LabCorp
    (888) 522-2677
    Find a LabCorp
    
    Quest Diagnostics
    (866) 697-8378
    Find a Quest
• VIRTUAL MSK | SWORD HEALTH
  • +1 (888) 346-0476
    needhelp@swordhealth.com
    9 am to 6 pm ET
• PELVIC HEALTH | BLOOM
  • hello@hibloom.com
• WEIGHT LOSS | REAL APPEAL
  • (844) 924-REAL (7325)
    support@realappeal.com
    7 am to 11 pm EST
• DENTAL & VISION DISCOUNT PROGRAM | CAREINGTON
  • (800) 441-0380
    Pin #: 0512
    Group: DFG
    Learn More
• MEDICARE & SSA
  • Medicare
    (800) 633-4227
    medicare.gov
    
    SSA
    (800) 722-1213
    SSA.gov
• HEALTHCARE FRAUD HOTLINES
  • Report Fraud, Waste, and Abuse
    UMR (800) 356-5803
    Express Scripts (866) 216-7096
    Compass Rose (866) 368-7227 (option 7)
• LIFE INSURANCE
  • (866) 368-7227 (option 4)
    Specialty@compassrosebenefits.com
• GROUP ACCIDENT PROTECTION
  • (866) 368-7227 (option 4)
• LEGAL & IDENTITY PROTECTION
  • LegalShield
    (855) 387-6314
• GENERAL
  • Compass Rose Benefits Group
    
    Local DC/MD/VA
    (571) 449-2366
    Toll-Free
    (866) 368-7227
    9 am to 5 pm EST
    
    Health Plan Inquiries: askCRBG@compassrosebenefits.com
    myCompass Support: techsupport@compassrosebenefits.com
    
    Fax
    (888) 971-4313
    
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