Contact Your Team
Meet Your Resource Team
Compass Rose is committed to helping our members age well. To do this, we’re offering a dedicated team to support your goals — whether that is to stay in your home (age-in-place), find local services, support health and wellness goals, or help getting needed care.
In the course of this support, information will be exchanged between you and these team members. This information will be considered protected health information and will be held as confidential by the team supporting you. Sharing of this information will only occur with your permission and for the purpose of helping you maintain your health.
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Eric Bergman, RN, CCMPopulation Health Program Manager
Eric Bergman, RN, CCM
Population Health Program ManagerHow Can the Population Health Program Manager Help You?
In addition to having the Resource Coordinator assistance, our Population Health Program Manager is here to help oversee the Aging Well program and make sure you receive the support you need.
About Your Program ManagerEric has been a nurse for over 20 years with experience in cancer, hospice, and emergency care. He is passionate about helping members take charge of their own health. He has written and spoken extensively about improving the support our health care system provides patients.
“I’m so excited to support you on the path to engagement with your own health and health care.” -
Heather Cox, CCHW, CRSHealth Plan Resource Coordinator
Heather Cox, CCHW, CRS
Health Plan Resource CoordinatorHow Can Our Resource Coordinator Help You?
Our Resource Coordinator helps members navigate health care and connect with resources that support their health, independence, and quality of life. Whether you need help finding a provider, accessing community resources, addressing barriers to care, or understanding where to turn for additional support, our Resource Coordinator can help connect you with the right resources and next steps.
About Your Resource Coordinator
Heather is a Certified Community Health Worker (CCHW) and Certified Community Resource Specialist (CRS) through Inform USA. Heather is passionate about helping members navigate their health plan and feel confident accessing the care, benefits, and community resources available to them. With experience in population health and care coordination, she enjoys building relationships with members and connecting them with the support they need to improve their health and well-being.
“I want members to know they don’t have to figure everything out on their own. Sometimes knowing where to start is the hardest part, and I’m here to help make that a little easier.”
Contact the Aging Well Team
Our team is available 9 a.m. to 5 p.m. ET, Monday - Friday, by phone at 866-368-7227 (option 6) and via email at agingwell@compassrosebenefits.com.